We reserve the right to modify or amend this policy at any time. The last time at which the policy was updated will always display at the end of the document.
Who We Are
We are TV Mount Charlotte — a provider of TV mounting, home theater design, and other TV and audio related services in and around the Charlotte NC area.
Our website address is: https://www.tvmountcharlotte.com.
What Personal Data We Collect and Why We Collect It
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact Forms and Quote Forms
If you submit personal information to our contact forms or quote forms, this information is stored perpetually in the site database and may be forwarded to the owner of the business and/or anyone involved with your order for the purposes of following up with your inquiry, scheduling appointments, or rendering services.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We also use Google remarketing services to serve our ads on other third-party sites. This is done by storing a cookie on your PC or device. You can opt-out of this remarketing feature on your Google accounts by adjusting your Google Ads settings.
You can also set options for third-party sites and services using cookies at the Network Advertising Initiative opt-out page.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
TV Mount Charlotte uses analytics to improve site features and see how visitors use our site. These analytics help us to streamline the site and improve offerings to better suit our audience.
Currently, analytics are limited to Google and Statcounter as listed above in the Cookies section of this document.
Who We Share Your Data With
All data collected is for the sole use of TV Mount Charlotte and its employees or contractors to provide services.
We may share access to your data on a limited-access basis to service providers who assist us to improve our site or enable new services. At no point does TV Mount Charlotte aggregate or sell data to third-party providers or marketing services.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Analytics data is stored on Google’s servers indefinitely for the purpose of viewing historic data and test on-going changes to the site, its features, and our services.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you.
This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where We Send Your Data
Visitor comments may be checked through an automated spam detection service.
Contact form and quote form submissions may be sent to email providers for response including Gmail.com and Hotmail.com.
TV Mount Charlotte Contact Information
You can reach us at anytime by calling (704) 905-2965 or emailing us at infinitedesigns(at)live(dot)com if you have any questions about data we hold about you or how we use it. You may also request that we remove you from our databases.
How We Protect Your Data
TV Mount Charlotte takes precautions to ensure that all data sent to or stored is kept safe and private at all times.
- HTTPS/SSL encryption of all connections to the site
- Hosting level firewalls and security monitors
- Limited access to site data and features to staff
- Routine monitoring of site security and changes
What Data Breach Procedures We Have in Place
In the unlikely event that a data breach should occur, TV Mount Charlotte has kill switches enabled to cut off further access to the site while the nature of the breach and total impact is assessed.
In the event that it is determined that sensitive data was accessed by unauthorized parties, we will make our best efforts to contact anyone involved and provide recommended next steps based on the nature of the breach.
What Third Parties We Receive Data From
We currently receive data regarding analytics from Google.
What Automated Decision Making and/or Profiling We Do with User Data
We may use user data to determine relevance for marketing campaigns, offering additional services, or tailoring quotes and estimates to the needs of the visitor. User data will not be used to discriminate against visitors.