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Frequently Asked Questions (FAQs)

Q. What cities/areas do you cover?

A. You can enter your zip code at https://www.tvmountcharlotte.com/tv-mounting-quote-generator/ to see if you’re in our coverage area.

Q. Do you install electrical outlets behind the TV?

A. Yes. Whenever possible. Running extension cords and power cords in the wall is a fire hazard.

Q. Do you mount TVs in apartments?

A. Yes.

Q. Do you do commercial TV installations?
Q. What brand of wall mounts do you use?
A. It varies. We only use 100% metal wall mounts for security and stability.
Q. Do I have to have the TV to schedule an appointment?

A. Yes.

Q. What is your $99 TV mounting special?

A. 32” tv or smaller with no wiring within 10 mile radius of 28269

Q. How can I get a quote for mounting my TV?

A. To use our quote generator please visit https://www.tvmountcharlotte.com/tv-mounting-quote-generator/

Q. How do I schedule an appointment?

A. Call Jay at (704) 905-2965

Q. Do you unmount TVs or remove them from the wall?

A. Yes. We dismount TVs and remove the TV mounting bracket from the wall. Please call (704) 905-2965 for a quote.

Q. Do you do anything else besides mount TVs?

A. We also install home theaters, projectors and screens when we’re not busy mounting TVs.

Q. How can I pay for my TV mount installation online? What forms of payment do you accept?
A. You can pay online at https://www.tvmountcharlotte.com/pay/. We accept Cashapp, credit/debit, and cash.
Q. Do you provide the TV mount? Is it free?

A. Yes.

Q. Can you use my wall mount?

A. Yes. If you have the TV mounting plate for the wall and the mounting brackets for the TV. We’ll provide the screws and lag bolts.

Q. Can you move my TV to my new location for me?

A. No. We do not transport TVs.

Q. Can you mount my TV on a brick or stone fireplace?
Q. What if my fireplace has a cubbyhole or niche above the mantle?
Q. How do I measure my TV?

A. Diagonally.

Q. Do you warranty your installation?

A. Yes. We have a no-fall warranty.